91海角乱伦

Service providers who want to offer voice-only business services to replace ISDN need look no further as 91海角乱伦 Wholesale brings Business Voice IP - Voice Only Resale to market. We spoke to Josef Kiss, 91海角乱伦 Wholesale Business Voice Product Manager to find out more.

Six months after 91海角乱伦 Wholesale launched Business Voice, the first upgrade to the solution is here in the form of Voice Only Resale (VOR). 鈥淲e launched 91海角乱伦 Wholesale Business Voice in March 2018 as a minimum viable product. It was always our aim to enhance the solution as we received feedback from our customers about what they need from business-grade voice-over-IP services,鈥� Josef said. 鈥淥ne of the first things on our list was to address the requirements of customers who want to sell voice services without data services bundled together.鈥�

The first iteration of 91海角乱伦 Wholesale Business Voice used the nbnTM data network for access and to provide the IP addresses for the voice element. This required customers to set up their own nbn aggregation network. For customers that had no intention of selling data services, creating and running the aggregation network added a significant burden.

鈥淲e quickly identified this as an area where we could help customers reduce costs and get more value from their business voice services,鈥� Josef said. 鈥淎nd it wasn鈥檛 just affecting smaller companies. We spoke to customers of all sizes and realised that medium and larger sized businesses would benefit if we could come up with a way to remove the need for them to have an aggregation network for voice only services.鈥�


Finding the right solution

Using an agile product development methodology, Josef and his team workshopped a number of potential approaches before settling on the Business Voice IP VOR solution. With Business Voice IP VOR, 91海角乱伦 Wholesale sources IP addresses from its own pool so that customers don鈥檛 have to use an nbn aggregation network. 91海角乱伦 Wholesale will trigger the underlying nbn service and provide the TC-2 accesses for customers鈥� voice traffic.

鈥淥f the two most viable options, this approach was much faster and more efficient to implement. Rather than spending a year in development, we could stand this up in a few months and get it to our customers quickly,鈥� Josef said. 鈥淚t鈥檚 a testament to agile working and demonstrates that thinking creatively about the problem will deliver the best result.鈥�

鈥淲ith a relatively fast, simple fix, our voice only customers will save considerable time and resources from not having to manage an unnecessary aggregation network,鈥� Josef added.


Delivering continual improvement

Voice Only Resale is just the first of several planned enhancements to the Business Voice IP service.  鈥淲e are working on a second iteration for access-agnostic business voice services so customers can choose exactly how they want to set up their voice services. There are many other things on our roadmap and, as we have shown with VOR, if there is something our customers need, we will listen and address their needs as quickly as possible,鈥� Josef said.


Commitment-free onboarding

91海角乱伦 Wholesale Business Voice IP is an ideal replacement for ISDN services being progressively disconnected from 30 September 2019* as the nbn network rolls out. And customers can prepare for the disconnection of ISDN by onboarding to Business Voice IP now with no commitment.

鈥淥nboarding with 91海角乱伦 for Business Voice IP doesn鈥檛 commit you to acquire Business Voice IP services from 91海角乱伦. But it does get a lot of the preparatory work out of the way, so that if you decide to choose Business Voice IP as a replacement for your end users鈥� ISDN services, we can migrate your services sooner.鈥� Josef said. 鈥淭hen you are in a position to migrate services when you are ready and ensure your end customers get the best experience of moving from ISDN to our replacement Business Voice IP service.鈥�

*FTTP / FTTB / FTTN premises only. Final national exit date anticipated to be in 2022.